General Questions
Q: What is Find Her Abroad?
A: Find Her Abroad is the internet’s trusted resource for men seeking serious relationships with Eastern European and Slavic women. We offer dating guides, cultural advice, travel tips, and safety resources—all designed to help you succeed.
Products & Purchases
Q: What kind of products do you sell?
A: We offer digital products only, including:
- eBooks and PDF guides
- Video courses
- Printable checklists and resources
- Membership access to exclusive content
Q: How will I receive my product after purchase?
A: Immediately after purchase, you will receive an email with a direct download link and access instructions. You can also log in to your account on our website to access your purchases anytime.
Q: I didn’t receive my download email. What should I do?
A: First, check your spam or promotions folder. If it’s not there within 10 minutes, email us at info@findherabroad.com with your order number and we’ll send it manually.
Refunds & Chargebacks
Q: Can I get a refund?
A: Due to the digital nature of our products, all sales are final once the product is downloaded or accessed. However, if you experience technical issues (broken links, corrupted files), contact us within 24 hours from the time of purchase and we’ll help resolve it.
Q: What if I accidentally bought the wrong product?
A: Contact us within 24 hours of purchase and we’ll help you exchange it for the correct product.
Q: What is a chargeback? Should I file one?
A: A chargeback is when you ask your bank to force a refund. Please do not file a chargeback without contacting us first. We are reasonable people and want to help. Filing a chargeback without warning costs us fees and hurts our small business. Email us first—we’ll work it out.
Technical Issues
Q: The file won’t open / is corrupted. Help!
A: We’re sorry to hear that. Email us at info@findherabroad.com with your order number and we’ll send a fresh copy immediately.
Q: Can I access my products on mobile?
A: Yes! All our digital products are mobile-friendly. eBooks can be read on any PDF reader, and video courses work on phones and tablets.
Membership & Subscriptions
Q: How do I cancel my membership?
A: You can cancel anytime by logging into your account and going to Subscriptions. If you need help, email us.
Q: Will I get a refund if I cancel mid-month?
A: No, refunds are not issued for partial billing periods. You will retain access until the end of your current billing cycle.